Tag Archives: pitchcoach

Confidence with a capital C.

As the headlines of £500 BILLION here and $700 BILLION  there, meaningless figures to most of us, hit the news we are constantly reminded that it’s all about restoring “confidence” in the markets.  Since it is the markets and governments that created the mess, this is proving difficult.

However, in the absence for most of us (all of us?) of any understanding of what may, or may not work, we rely on our feelings about the spokespeople.  Do they make me feel confident?

Right now, even if he contributed to the mess, Gordon Brown with his background of experience, coupled with his Scottish prudence, does appear more confident than his novice rival.  The very dullness of ‘old’ Darling at this time works in his favour. 

Perhaps anticipated by William Pitt, who in 1766, said in a speech in the House of Commons-“Confidence is a plant of slow growth in an aged bosom: youth is the season of credulity”.

The lack of confidence in business is, in all sectors, translating into pressure on suppliers.  Often this leads to calls for a pitch.  ‘We are not sure what the future holds but it won’t cost anything to pressure our advisers’.

In the pitch, they will say they are looking, in these tough times, for improved performance, efficiencies and lower cost!  All the rational stuff.  But what they will be responding to are the companies, the  people who are confident.  And who inspire confidence.

…..rehearse, rehearse, rehearse……………………………..(Best Practice Guide)

Mandelson. An experiment in hybrid vigour?

Yesterday at around 7.30, coming out of my local newsagent,  I  had to  pause to avoid an early morning jogger.  In his now trademark black shorts and vest, it was David Cameron, looking fit and moving at a good pace.

This was not, it seemed to me, someone running for the photo opportunity.  There was no entourage. This was someone, like many in high pressure jobs, running to stay fit.  The fitter you are the more energy you have and right now Cameron, and his team, exude more of it than Gordon Brown’s team.  One of the reasons they are more attractive to more people.

In one of the best practice guides on this site, Managing Energy, I look at ways at ‘amplifying’ energy.  One of them reads: “Consider introducing ‘hybrid vigour’, the concept of cross-fertilisation for enhanced performance in breeding.  In teams, changing the mix of people can re-invigorate.”

Could the introduction of Peter Mandelson be an experiment in hybrid vigour?  However much he polarises opinon,  he will undoubtedly bring new energy to the Cabinet, something sorely needed.

“a supremo of tone and composure”

When times are tough, and the financial climate could not be tougher, strong leadership is called for. This is as true in the commercial as in the political world.   In both, leadership can be defined by the ability to inspire confidence.

In the US, Bush fatally ‘wounded’ by virtue of being yesterday’s man, is failing to lead.  Here Brown despite,for him, a strong conference performance, is not inspiring confidence.

Cameron, on the other hand, the “novice” is pre-empting the leadership role.  Yesterday, at the Tory party conference, he made an unexpected platform appearance.  Here are some of the words used by Quentin Letts, a master of ‘body language’ observation.

“…….he not only gently removed the political initiative from Gordon Brown……..but also showed himself a supremo of tone and steady-the-buffs composure.”

“He did not produce any single, platinum phrase yesterday.  He did not need to.  The art – the duty – of the national politician is to find the delivery, the performance, to match the audiences expectations”.

Is this not the art, the duty, of all who pitch?

Pitching live on television!

The US election is hotting up nicely with the  infamous live televised debates.  Daunting, to say the least, they are pitching at it’s rawest.  Since the first one forty years ago, a disaster for sweating Nixon against the charisma of Kennedy, only Ronald Regan and Bill Clinton have truly mastered them.

As one pollster said all the campaign work and poll leads can be “wiped out in seconds”.  No wonder the candidates went into training.  Obama spent four days in special “debate camp” in Florida sparring with litigation lawyers.  McCain’s sparring partner was a champion debating coach from a televangelist university.

They went head to head last week and most commentators felt Obama scored a narrow victory. In the Sunday Times, in Focus, they  rated the performances on:

(1) MASTERY OF POLICY. (2) REBUTTING OPPONENT. (3) BODY LANGUAGE. (4) ADAPTABILITY. (5)LIKEABILITY.  (6) TONE. (7) GAFFE AVOIDANCE. (8) HUMOUR.

Interestingly, only one of these, mastery of policy, relates purely to content or substance. This is in line with the take-out effect of communication described in Best Practice Guide, Content and Staging ( …looking at the relative effect of verbal, and non-verbal communication, only 8% is purely verbal !)

As ever, not so much what you say, as the way you say it.

The Sarah Brown opening

PITCHES AND TROUGHS.  100 BEST PITCH STORIES

In the last post, ‘this week’s pitch in  Manchester’, I anticipated that Gordon Brown’s speech would be well written, it was, and rehearsed, it was.  What I had not anticipated, no-one had, was the power and surprise of the opening.  Sarah Brown.

In the Best Practice Guide, ‘Rehearsal. The Discriminators’ (check it out),  one of the eight key things to look for when evaluating a pitch:

 ……. A POWERFUL, ATTENTION-GETTING OPENING.  “You never have a second chance to make a first impression” (Will Rogers).  Assume prospect bases decision on first five minutes.  Capture interest fast with wit and surprise……

The decision to open with Sarah Brown, and it may well have been hers, was brilliant and the impact easily met all the ‘criteria’ above.  Some press comment;  ‘In a surprise piece of stage-craft, Sarah came to the podium to rapturous applause’. ‘ Hearts melt as Sarah lends her man a charming hand’.

The value of the poweful opening in a pitch is twofold.  It starts the task of captivating the audience emotionally and, sometimes overlooked, it boosts the following performers.  There can be no doubt that Gordon’s, for him, excellent and confident delivery gained from the tremendous opening. This is reason enough to include it in the 100 Best.